- Return Policy
If you are not 100% satisfied with your purchase, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery.
international & non-continental US returns are accepted, however coordination of return shipping is the responsibility of the client. In the event an error is made by Carture , a return shipping label will be provided.
- Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way)
- For orders delivered within the continental US where reason for return isn't a result of a Carture error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping label(s) will be provided.
The few exceptions for items that cannot be returned include:
- Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)
- Personalized Items (custom engraved or embroidered)
- Wheels and Tires